My Portfolio
Here you’ll find a selection of my work. Explore my projects to learn more about what I do and check back for regular updates.
Professional Experience Highlights
Where technical know-how meets artistic intuition.
Tech Support & Product Operations:
Supported high-volume SaaS and customer-facing platforms with issue resolution, ticket triaging, and knowledge base creation. Specialized in de-escalation, troubleshooting, and user education.
Customer Experience & Success:
Led client onboarding, communication flow, and satisfaction strategies in both startup and corporate settings. Known for delivering results with empathy and clarity.
Retail & Training:
Former store lead and brand ambassador with a track record of developing team members, improving systems, and exceeding sales goals. Designed staff onboarding guides, sales training, and internal SOPs.
Event Coordination & Team Management:
Organized and executed internal workshops, high-end product demos, and cross-functional events with an artist’s eye for experience and a manager’s attention to logistics.